Privacy Policy

Last Updated: 10 February 2026

Introduction

Logistica ESK ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Data Controller

The data controller responsible for your personal data is:

Logistica ESK
Wollzeile 20/8
1010 Wien, Austria
Email: info@logisticaesk.com
Phone: +43 1 920 9274

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our communications
  • Engage our consulting services
  • Communicate with us via email or phone

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide requested information
  • To deliver our consulting services
  • To improve our website and user experience
  • To send you relevant business communications (with your consent)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract Performance: When processing is necessary to fulfill our consulting services
  • Legitimate Interests: When we have legitimate business interests that do not override your rights
  • Legal Obligation: When we must process data to comply with legal requirements

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who assist with website hosting, email delivery, and analytics
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality and security of your personal data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Contact form submissions are typically retained for two years unless you request earlier deletion.

Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Request limitation of processing activities
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided above.

International Data Transfers

Your data is primarily processed within the European Economic Area. If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: info@logisticaesk.com
Phone: +43 1 920 9274
Address: Wollzeile 20/8, 1010 Wien, Austria

Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data appropriately:

Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Wien, Austria
Website: www.dsb.gv.at